An “Arsuz TEDAŞ phone” search may concern an outage, a fault or a billing question. For electricity distribution in Hatay, use Toroslar EDAŞ’s official channels. Its fault and outage line is 186.
Check the current notice
Start with outage information and online services on the distributor’s website. Select the district and neighborhood accurately. Recheck an estimated restoration time rather than treating an old screenshot as a live update.
Describe the problem clearly
Note the street, building number, approximate start time and whether nearby buildings are affected. Share a supply identification number only through an official service channel. Keep the reference number and time of your report.
Billing is a separate question
For invoices and contracts, use the supplier shown on your bill. A distribution fault and a supply contract may be handled through different channels. Confirm a local office address before travelling.
Protect private information
Do not publish bills, account numbers or household details in a public neighborhood post. Find contacts on the electricity directory page; also see the water guide and reporting guide.